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Computer Hardware & Operating Systems
If your center can use one of your university's existing file servers and/or SQL Servers, or if your have you own file server, then you will probably not need to purchase any new computers to run Titanium Schedule. Our software does not require its own dedicated server. All portions of Titanium Schdule will operate in a virtual server environment without issue.
Titanium Schedule is a client-server application with three parts:
  1. Workstation Support Files: Each user's workstation computer will run the workstation support files, which require Windows 98 Second Edition or later. Most workstations typically run under Windows XP Professional or Windows 7.
  2. Application Files: The application files are stored in a shared folder where they can be accessed by all workstations. This shared folder can be on any file server (Windows, Novell, Linux). The security for that folder should be set to center personnel only. No confidential data is stored in that folder unless a user exports and saves data there.
  3. Data: The counseling center's data is stored in Microsoft SQL Server 2000/2005/2008, regular version or Express. SQL Server Express is a free version of SQL Server that has some limitations but will support at least 20 users and possibly more.
Hardware Configuration Options 
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Here are three possible hardware configurations, varying by where the SQL Server is located and where the shared application folder is located.
Configuration 1 (preferred)
  • SQL Server is hosted by your university's computer support staff. Virtual servers are acceptable for this role.
  • The shared application folder is on one of your university's existing file servers. Virtual servers are acceptable for this role.
Advantages: Frequently, universities already have SQL Server installed for other applications on campus. A single SQL Server can support many applications, depending on resources and licensing requirements. This configuration often requires no new hardware or software purchase. It has the added benefit that professional computer support staff will maintain the SQL Server and oversee automatic backups of the data. SQL Servers hosted by the computer support staff are usually in a secure area with emergency power, unattended backups, and reside behind firewalls.
Configuration 2
  • SQL Server is hosted on your center’s dedicated server.
  • The shared application folder is also on your center’s dedicated server.
This configuration requires you to have a dedicated file server in your center which is running Windows Server 2003 or Windows Server 2000.
Disadvantages: If your center does not already have a file server, you will have to purchase one along with the Windows Server operating system. Someone would have to maintain the server, including backing up the data.
Configuration 3
If your center has access to a shared folder on one of the university's file servers but does not have access to SQL Server:
  • SQL Server is hosted on a dedicated workstation in your center which is running Windows XP Professional or Windows 2000 Professional.
  • The shared application folder is on a university file server.
Disadvantages: If your center does not have an extra workstation, it would have to purchase one. Someone would have to maintain the workstation, which includes backing up the data.
Other Considerations
You cannot normally use a workstation running Windows XP Professional or Windows Vista for a file server to hold the application folder. Although those operating systems allow you to share a folder, only a very limited number of users will be able to connect to that folder at the same time.
It is also possible to install SQL Server Express on a non-dedicated workstation (e.g. a workstation that is being used by someone). This is strongly discouraged. Any time that workstation shuts down, restarts, or crashes, all other users will be disconnected from Titanium Schedule.
System Requirements
There are separate requirements for the server, workstations, and the Web Component. The data is stored on the server in Microsoft SQL Server. Titanium is only compatible with Microsoft SQL Server and does not run on MySQL, Oracle, or other data repositories.
The hardware requirements for Titanium Schedule are very modest, and as you can see by the minimum required specifications below, almost any Windows-based computer you can purchase today is more than adequate.
Server Requirements 
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The following requirements are for the computer running SQL Server and containing the data from Titanium Schedule. At some counseling centers, the SQL Server is installed on a university-hosted computer or the center's existing file server, so an additional computer is not required.
  • Operating System: Windows 2000 Service Pack 4, Windows XP Service Pack 2, Windows Server 2003 Service Pack 1, Windows Server 2008, Windows x64 editions. We recommend the most recent version of the Windows Server edition.
  • Required Software: Requirements for software, like .NET Framework, vary depending on which version of Microsoft SQL server you use. Visit the following websites to determine the requirements for:
  • Processor: Minimum: Pentium III or compatible; 500 MHz processor (1 GHz or higher recommended)
  • RAM: 1 GB or preferably 2 GB or more. (RAM is more important than CPU speed for performance.)
  • Disk Space:
    • Minimum of 600 MB for SQL Server installation. At a large counseling center, the Titanium database will probably grow to 2-4 GB over a few years. If the center is going paperless and scanning a lot of old documentation into Titanium, storage needs could be several times that large. If you plan to use Windows Server edition that supports RAID 1, we recommend having two drives and setting the operating system to mirror them to protect against the failure of a drive.
    • At least 400 MB for the shared application folder, whether that folder is on the server running SQL Server or a separate file server.
Workstation Recommendations 
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Each computer workstation that will be running Titanium Schedule will need the following:
  • Screen resolution of 1024 by 768 or higher.
  • Intel Pentium or compatible 166-megahertz (MHz) or higher processor. (500 MHz or higher is recommended)
  • Operating System: Microsoft Windows® 7, Vista, XP, 2003, or 2000)
  • Microsoft .NET Framework version 4 Extended (Not Microsoft .NET Framework version 4 Client Profile)
  • Disk Space: 20 Megabytes of available hard-disk space.
Web Component (Optional) 
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Titanium offers an optional Web Component add-on feature that makes it possible for your clients to complete forms, like intake forms, electronically on computers. Typically, these computers are located in your reception area, although the Web Component can be configured to allow clients to complete forms from anywhere on campus via an intranet or even the Internet.
Since the data clients provide goes directly into Titanium Schedule, your support staff is freed of the task of transcribing from paper forms into Titanium Schedule. The Web Component converts the forms your center has designed inside Titanium Schedule and presents these forms to clients as a website that runs on a web server at your campus.
The Web Component is an ASP.NET website and requires Microsoft Internet Information Services (IIS) 6.0 or later with .NET Framework 3.5 SP1 or 4.0. The web server must be able to access the SQL Server where the Titanium database is installed. The web server will use a restricted account to access the SQL Server, and that account can only insert new records into the confidential tables. The account does not have the rights to view, update or delete any confidential information.
We recommend you use Transport Layer Security (TLS) or Secure Sockets Layer (SSL) to encrypt data traffic between the computers used by clients and the web server.
Note: If you are a current Titanium customer who is considering adding the Web Component, your Titanium Schedule database version must be 071001 or newer. You can see how to determine your database version by visiting the Program Updates page.
Users, Database, Performance
There are a number of factors, both physical and legal, that could affect how many users in your center can use Titanium Schedule simultaneously with acceptable performance. Titanium Schedule itself is licensed for a given number of concurrent users. Our base product licenses your center for five users, and you can purchase additional user licenses in five-user blocks. Your license agreement with Microsoft for the version of SQL Server you use, combined with the performance of the hardware and network you use, will determine how many users your center can support with acceptable performance. For example:
  • Microsoft SQL Server 2000/2005/2008 can support hundreds of users. Titanium Schedule imposes no physical upper limit on number of users.
  • Microsoft SQL Server 2005/2008 Express can support at least 20 users and possibly more. This version is available for free from Microsoft. (See panel on right)
 Questions?
Our qualified team will be happy to answer all your technical questions.
Support: 281-443-3544 Support@TitaniumSoftware.com
 SQL Server
Titanium requires the use of a Microsoft SQL Server database.
Follow the links below to learn more about Microsoft SQL Server or their free version SQL Server Express.
 Titanium on Macs
Titanium does not have a Mac native client, but our software will work in a Mac environment under the following conditions:
You run a PC emulator like Parallels or vmFusion on your workstations, or your IT department serves Titanium on a Citrix server.
Titanium Software, Inc. does not support Mac computers, PC emulators, or the Citrix environment. Those will be the responsibility of your IT department.
There are several universities that are successfully using Titanium in a Mac environment.
 Knowledge Base
Find answers to tech questions at the Titanium Knowledge Base website.
Knowledge Base