TITANIUM
SCHEDULE
Contact Titanium Software

Sales

Phone
281-443-3544 (option 1)
Fax
281-310-6574
E-mail
Sales@TitaniumSoftware.com

Mailing Address

Titanium Software, Inc.
P.O. Box 980788
Houston, TX 77098

Customer Support

Support Portal
Use the Support Portal to open / update / check support tickets or consult our Knowledge Base for technical solutions and frequently asked questions.
E-mail
Support@TitaniumSoftware.com

For fastest service, please send us an e-mail with a screen shot and/or error message and complete details about your issue. Contacting us via multiple methods to report the same case may cause a delay in resolving your issue.

Emergency Help Line
281-443-3544 (option 2)

Invoices

Phone
281-443-3544 (option 4)
E-mail
AR@TitaniumSoftware.com

Hours

8:00 AM - 5:00 PM Central
Monday - Friday
About Titanium Software

Titanium Software, Inc. is located in Houston, Texas and was incorporated in 1998. Our company is focused on the development and support of our software product Titanium Schedule, which is currently in use by over 1250 college counseling centers, disability services, and teaching clinics. The staff at Titanium Software is dedicated to providing our customers with affordable, secure software and excellent support.

We intend this website to provide you with as much information about Titanium Schedule as possible. Rather than sell you software that may not meet your needs, we want you to have the facts you need to make an informed decision about the software you trust to manage your center. If you have questions about Titanium Schedule, or if you need more information, please contact us at 281-443-3544 or Sales@TitaniumSoftware.com.

Website Terms of Use

General

Welcome to the Titanium Schedule website. Please review the following terms and conditions concerning your use of this site. By using this site, including downloading materials, you agree to these terms and conditions. Titanium Software, Inc. reserves the right to change these terms and conditions from time to time at its sole discretion. These terms and conditions apply to all visits to the Titanium Schedule website, both now and in the future. These terms represent the entire understanding relating to the use of the Titanium Schedule website and prevail over any prior or contemporaneous, conflicting or additional, communications.

Any action related to this website will be governed by Texas law and controlling U.S. federal law. No choice of law rules of any jurisdiction will apply.

Use of Software

To the extent that Titanium Software, Inc. provides for the download of proprietary software from Titanium Software's website ("Software"), such Software is protected by the applicable copyright, patent or other intellectual property rights of Titanium Software, Inc. Any use of the Software is subject to the terms of the applicable end-user license agreement.

All evaluation Software is provided for evaluation, personal and internal use only and may not be used for commercial, development or production purposes. In addition, such Software is time-disabled meaning that all Software functions and features will cease to operate after a period of time.

Trademarks

Microsoft, Microsoft SQL Server, Microsoft SQL Server Express, Windows, Windows 98, Windows XP, Windows Vista, and Windows 7 are registered trademarks of Microsoft Corporation.

All other marks and names mentioned herein may be trademarks of their respective companies.

Titanium Schedule ® is a registered trademark of Titanium Software, Inc.

Copyright

Except where otherwise specified, the contents of this website are copyright © 2002- 2018 Titanium Software, Inc., P.O. Box 980788, Houston, TX 77098, USA. All rights reserved.

The contents of this website are subject to protection under U.S. and foreign copyright laws. You may not copy or distribute any portion of this site, except as necessary to view this site.

Please direct any questions or comments to Support@TitaniumSoftware.com.

Links to Third-Party Sites

This website may provide links to third-party websites for your convenience and information. Titanium Software, Inc. does not endorse or make any representations about third-party websites, nor does the inclusion of any link imply any such endorsement. If you access those links, you will leave this website. Titanium Software, Inc. is not responsible for webcasting or any other form of transmission received from any third-party sites. Titanium Software, Inc. does not control those sites, and Titanium Software, Inc. is not responsible for the contents of any third-party sites, any links contained in third-party sites, any changes or updates to third-party sites, or their privacy practices, which may differ from those of Titanium Software, Inc. The personal data you may choose to give to such third-party websites is not covered by Titanium Software’s privacy policies. Titanium Software, Inc. encourages you to review the privacy policy of any company before submitting your personal information.

Disclaimer

Although Titanium Software, Inc. has attempted to provide accurate information on this website, information on this website may contain technical inaccuracies or typographical errors. The contents of any documents on this website are believed to be current and accurate as of their publication dates. Titanium Software, Inc. assumes no responsibility for the accuracy of the information. Titanium Software, Inc. may change the programs or products mentioned at any time without notice. For the most current and complete documents, please contact Titanium Software, Inc. directly. Mention of non-Titanium Software, Inc. products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.

ALL INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED ON THIS WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. TITANIUM SOFTWARE, INC. DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

TITANIUM SOFTWARE, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS WEBSITE OR ANY TITANIUM SOFTWARE PRODUCT, OR DAMAGES RESULTING FROM USE OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF TITANIUM SOFTWARE, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Privacy Policy

Effective Date: July 26, 2018

Titanium Software Customers and Prospective Customers

Titanium Software, Inc. licenses EMR software to businesses and institutions. We do not enter agreements directly with individual consumers. Therefore, our activities are not governed by laws designed to protect end-user consumers and their data (e.g. GDPR). However, we are committed to fairness, transparency and protection of personal information.

Information and Purpose

In order to provide quotes for our software and services to our customers and prospective customers, Titanium Software, Inc. needs minimum personal information. The information that we collect includes:

  • Names of business contacts
  • Email addresses
  • Phone numbers
  • Physical addresses

This information is provided by representatives of institutions who are seeking information or products and services from Titanium Software, Inc. The information may be provided at our website, by emails and correspondence, or verbally.

Titanium Software Inc. will also collect information about the institution, including addresses, phone numbers, and billing and transaction information.

We will use your information to help you complete transactions or orders, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. We will only use your data for these purposes.

Titanium Users ListServ

Customers may voluntarily choose to enroll for the Titanium Users ListServ in order to receive communications from other ListServ users. ListServ enrollment is not mandatory, and customer representatives will not be automatically enrolled. Enrollment requires first and last name, and email address. Posts by ListServ users will include this information.

ListServ users who create or reply to posts agree that they are choosing to make their personal information public, and understand that their information may be delivered via email to other ListServ users. Titanium Software, Inc. is not responsible for data that ListServ users choose to make public when they create or reply to posts.

ListServ users agree that their ListServ accounts and data will be edited or removed upon written request to Titanium Software, Inc., but their prior posts will not be edited or removed.

Disclosure of Information

Titanium Software, Inc. does not disclose information about our customers to other businesses or the general public without written permission from authorized representatives of our customers. We will not rent or sell your information. We will disclose information to representatives of an institution about interactions with other representatives of the same institution. This may include personal information.

Titanium Software, Inc. will disclose information as required by applicable law, in connection with law enforcement action, subpoena, or litigation. We may also release your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business.

Information is accessible to Titanium Software, Inc. staff who require that information in order to respond to requests for quotes and information, and provide services outlined in the Software License Agreement executed with our customers. All Titanium Software, Inc. staff are informed of this policy and execute a non-disclosure agreement.

Storage and Retention

Information is stored in the U.S. Titanium Software, Inc. will use industry standard controls and commercially reasonable processes to secure all information provided by our customers and prospective customers, including personal information.

In the event of a security incident in which personal information has been released other than as outlined above, a notice will be posted on our website.

Requests

Representatives of customers and prospective customers may send requests to review, edit, erase, and stop processing their personal information to Support@TitaniumSoftware.com, or via mail to PO Box 980788, Houston TX 77098.

Titanium Schedule

For information about our product (Titanium Schedule), and the data security and privacy of clients of your business or institution, please email Sales@TitaniumSoftware.com.