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These help pages refer to the latest version of Titanium. System Adminstrators should check for updates monthly to download and install the newest version of Titanium. Updates are free. This site has a header, frame with table of contents and frame with topic text. Press the tab key now to enter a navigation menu. Press tab to move through the navigation links and enter to select the desired option. Use arrow and tab keys to navigate contents. Hit enter to select a topic and Escape to access the navigation menu to select Topic Body. Hit Escape in a topic body to return to the contents. Email Support@TitaniumSoftware.com to obtain a Word document that has instructions for common activities using keyboard navigation instead of mouse clicks.

For security purposes, Titanium allows system administrators to audit the actions of all users.  There are two different options for auditing user actions.  

 

What would you like to do?

oReview user actions

 

oReview deleted appointments

 

 

Review User Actions

 

1.  From the calendar screen, click Open and choose:  

 

oAudit Actions:  To review all user actions associated with a selected client/non-client/intern, or within a given date range

 

oAudit Session:  To view the sessions (periods during which a user is logged in) of a user or within a given date range.  Double clicking on a session from this search will open the Audit Actions window.

 

2.  Use the pull down menus to set desired filters.

 

3.  Click Search on the menu bar.

 

4.  If using the Audit Sessions function, double click on the desired session to open the Audit Actions window for that session, and repeat Steps 2-3.

 

5.  Depending on the action, you may be able to double click to open the related appointment, note, or file.  If desired, click Print to print the search results.  

 

6.  Click Exit.

 

 

 

Review Deleted Appointments

 

1.  From the calendar screen, click View > History of Deleted Appointments.

 

2.  Use the pull down menus to set desired filters.

 

3.  Click Search on the menu bar.

 

4.  Click Exit.

 

 

 

 

For additional assistance, please email the Titanium Support team or visit us online at www.TitaniumSchedule.com.