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These help pages refer to the latest version of Titanium. System Adminstrators should check for updates monthly to download and install the newest version of Titanium. Updates are free. This site has a header, frame with table of contents and frame with topic text. Press the tab key now to enter a navigation menu. Press tab to move through the navigation links and enter to select the desired option. Use arrow and tab keys to navigate contents. Hit enter to select a topic and Escape to access the navigation menu to select Topic Body. Hit Escape in a topic body to return to the contents. Email Support@TitaniumSoftware.com to obtain a Word document that has instructions for common activities using keyboard navigation instead of mouse clicks.

Your center administrator may choose to activate online appointment scheduling, if your center uses the optional web component feature.  To use the feature:

 

1. Add online appointment scheduling placeholders to desired schedules.  These will be the days/times/schedules displayed to clients to select appointment slots.

 

2.  Direct clients who want to use online scheduling to your center's web component URL.  (Note:  Your center administrator may have created several options for online scheduling, and should provide instructions for use.)

 

3.  After clients select appointment slots, a locked appointment block will be placed on the schedule.  The appointment may not be edited or deleted until after it has been approved.  The appointment block will be marked with a yellow and black U icon.  (Note:  If a user is authorized to approve incoming data and attempts to edit a locked appointment, they can click "yes" on the prompt to open the Approve Incoming Data screen.)

 

4.  After the Approve Incoming Data process has been run, the appointment block will be unlocked.  (Note:  At the bottom of the appointment screen, added by Client will appear to show that the appointment was scheduled online.)

 

 

 

For additional assistance, please email the Titanium Support team or visit us online at www.TitaniumSchedule.com.