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These help pages refer to the latest version of Titanium. System Adminstrators should check for updates monthly to download and install the newest version of Titanium. Updates are free. This site has a header, frame with table of contents and frame with topic text. Press the tab key now to enter a navigation menu. Press tab to move through the navigation links and enter to select the desired option. Use arrow and tab keys to navigate contents. Hit enter to select a topic and Escape to access the navigation menu to select Topic Body. Hit Escape in a topic body to return to the contents. Email Support@TitaniumSoftware.com to obtain a Word document that has instructions for common activities using keyboard navigation instead of mouse clicks.

This feature will import some client data from an external data source, like a university registration system.  It can be used to update existing clients or add new clients.  The data imported is chosen by your center administrator, and may include the information on the Contact Information tab on the client screen, and a data form.  There is an additional fee for this feature.  

 

It is possible to bulk import  to import all records in the external database and update all client records in Titanium.  Center administrators who want to learn about this option should contact Support@TitaniumSoftware.com.

 

Update an Existing Client

1. Search for the client.

2.  Click the Edit icon on the menu bar.

3.  Click the Import icon on the menu bar.

4.  Click OK on the warning message and to update the client's information.  

5.  Click OK to confirm that the client has been updated.  

6.  Click Save.

7.  Click Exit.

 

 

Adding a New Client

1.  From the calendar screen, click Open > Client.

2.  Enter the unique identifying information required for the client import (most likely the student or other ID number).

3.  Hit the tab key.  If a match is found in the external system, a green information message will appear at the top of the search screen.

4.  Click New Client.

5.  Click Yes to add the client using the imported data.  The client screen for the new client opens.

6.  Complete your center's process for adding new clients.  (Note:  It is likely that the client's information and form are not complete, and remaining data must be entered manually.)

 

 

 

 

For additional assistance, please email the Titanium Support team or visit us online at www.TitaniumSchedule.com.