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The Web Component is an optional Titanium Schedule feature. The Web Component runs on an IIS web server and is updated separately from the main
Titanium Schedule program.
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Determining Web Component Version
To determine what version of the Web Component you currently have, open the ConnTest.aspx web page of the Titanium Web Component web site running at your location.
You can do this by going to any computer that currently is running the Web Component and, from the start page, change just the last part of the address
(usually this is Launch.htm or WCMenu.aspx) to ConnTest.aspx.
On the third line down from the top of the ConnTest page, under the titles
Titanium Web Component and Database Connection Test, will be your version date. If you do not see this line, you have a very old version,
and you definitely need to update your Web Component. If your version date is earlier than the date shown in step 2 below,
there is a more recent version you can install.
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The browser on your Web Component computer should initially show an address ending with Launch.htm or WCMenu.aspx.
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Change the last part of the address to ConnTest.aspx
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The version date of your Web Component is displayed on the third line on the ConnTest screen. Compare that date with
the one in step 1 below to determine if you have the latest version. If you do not see this date, you have a very old version,
and you definitely need to update your Web Component.
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Updating an Existing Installation of the Web Component
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The latest version is 2012-01-30. If your current
version is earlier than the one shown here, contact Titanium Support for a zip file containing the Web Component update.
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Every step below is important and must be done in the specified order. This will reduce the number of issues related to things like UAC
(User Account Control) blocking files from being modified.
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Backup the existing Web Component folder, which is located on your IIS web server. By default, this is C:\Inetpub\wwwroot\Titanium_Web.
If you encounter a problem during the update, you can copy your old Web Component files back to this folder to return to the previous version.
You will also need your SQL Server connection information from the old web.config file.
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Unzip the file you receive from Titanium Support into a temporary folder. Make sure you preserve the folder structure in the zip file so that
you have subfolders like bin and Images.
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Copy the SQL Connection string from you old web.config file to the new web.config file in the temporary folder. You can do this by opening the
new web.config in the temporary folder and finding the section named <connectionStrings> as shown below. Note only the highlighted line
below contains connection information. The rest of the lines are just comments.
Find the same <connectionStrings> section in your old web.config file (from the backup copy of that folder you made earlier).
Then, replace the hightlighted line above in the new web.config file with the similar line from your
old web.config file.
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The steps below will temporarily shut down the Web Component web site and should be done at a time when it is not being used.
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In the existing Web Component folder, delete ONLY the bin folder. Do NOT delete the Images folder. It has specific rights assigned to it.
If you delete it, those rights will have to be reassigned, or the application will not be able to write to the error log in that folder.
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Copy the new files in the temporary folder to the your existing Web Component folder and overwrite (i.e. Copy and Replace) all the existing
files and folders.
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Run the ConnTest.aspx page in the Web Component web site and run the first 4 test buttons to see if it is working correctly. If it passes all 4
tests, then ask the center to confirm the Web Component is up and running again.
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If the Web Component will not run, contact Titanium technical support. If you need the Web Component to work immediately, then copy the backup
you made earlier to the Web Component folder.
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